Send a deletion request
Email
gli@dalifin.com
with the subject Dali Audio account and data deletion request.
Include the email address associated with a registered account, if one exists,
and a brief description of whether you used registered or accountless access.
Do not email your password, recovery code, purchase token, or private document content.
What the request covers
- Your Dali Audio account or accountless identity held by Dalifin.
- Server-side Dali Audio projects, source scripts, generated audio, job state, preferences, and product access associated with that identity.
- Personal voice profiles, reference recordings, reusable derived voice data, pending voice preparation and generation work, and associated usage-condition and processing records.
- Deletion or anonymization of account-linked operational records where they are not required for security, payment, fraud-prevention, deletion proof, or legal obligations.
Files stored only on your phone cannot be removed remotely. Delete them in the app,
clear Dali Audio storage in device settings, or uninstall the app.
Copies already exported or shared with other people or services cannot be recalled.
Verification and timing
Dalifin may ask for limited information needed to verify that you control the account
or installation. Verified requests are ordinarily completed within 30 days. We will
explain any limited records that must be retained and confirm when the request is complete.
Protected Personal Voices recovery backups use a 14-day retention cutoff with daily
cleanup, normally removing copies within 15 days. Deletion and revocation records
must be reapplied before restored data can be used. Exported copies outside the
service cannot be recalled.
Purchases and subscriptions
Deleting Dali Audio data does not cancel a store subscription or reverse a purchase.
Manage or cancel subscriptions separately in Google Play or the store that processed
the purchase.
Read the Dali Audio Privacy Policy.